Collection-Master Sessions for vCon 2019
9.1 Features & Enhancements
– Overview of the features and enhancements made available in CM 9.1.
– Power of SQL and CM Data, Custom Reports, Files.
CM General Automation
– Field Level Events (FLEs), EDI Field Level Events (EFLEs), Formulas, FnScripts, Paperless EDI (PEDI), Diary Chains, Call Screen.
CM IT Automation
– Indexing, Reporting, Importing/Exporting EDIs, Queue Monitor.
Breaking Down Workflow I & II
– Sizing the processes you are running in order to identify inefficiencies, bottlenecks, and where automation may be implemented.
Did You Know?
– Learn a variety of hidden tips and tricks for using CM.
– Dive deeper into FnScripts.