There is a change to Collection-Master that affects everyone who posts balance adjustments via AutoPost. Balance adjustments posted using AutoPost have added an ADJ code to the Paperless File Notes. As of CM9.1F.014, released on March 31, 2021, the code will be changed to *ADJ to avoid conflict with documents called ADJ. What you need to do: If you intend to post new balance adjustment transactions via AutoPost, add a document code in Document Management [1-7] as follows:                CODE DESCRIPTION *ADJ Balance Adjustment If you previously posted balance adjustments via AutoPost and have [...]

A new policy, TRST:EDIT ACCT INFO, can now be set to block bank account editing by a user or a group. To enable the policy, go to Group Security Maintenance [4-1-S-3], and add TRST:EDIT ACCT INFO to all applicable users. The policy must be set to “N” to block editing access.     Note: This will not affect user settings for switching bank accounts. If a user currently has access to switch a bank account they will continue to have that access.

For Resurgent Capital Services interface users: The last letter date in the Resurgent SUF file has been changed to export based on the Resurgent Matrix [4-2-1-6-1-X]. Matrix code DDOC will need to be set up in the Resurgent matrix for all Paperless File codes that need to export last letter date. With F010, the programming will be in effect and the last consumer date in the WOR record will be populated based on matrix configuration of the DDOC Action Code. A communication was sent on January 28, 2021, informing you of this change to allow you time to prepare your matrix. This [...]

Transaction Reversal Interest Change in 9.1F.010 What is the interest change? In version 9.1F.010, transaction reversals will now fully restore interest. How were transaction reversals previously functioning? Before version 9.1F.010, transaction reversals did not restore interest that should have accrued on the payment amount being reversed. The amount the interest was off was always in the consumer’s favor and usually a nominal amount. What does this change mean? The amount of interest that would have accrued on the claim and attributed to the reversed transaction from the original date of posting will be fully restored. How will I know [...]

Resurgent Capital Services (RCS) has requested a change to the WOR record in the Servicer Update File (SUF) file. In a future update of Collection-Master, the WOR will report the last consumer document date instead of the last document date. The WOR record had not been changed yet to allow RCS servicing firms time to configure their matrix to identify consumer documents. As of 9.1F.004, the RCS Matrix has been enhanced with a new action code DDOC for Consumer Documents. Setup is required to identify all consumer documents and specify them in the Resurgent Capital Matrix with action DDOC. [...]

Have you recently upgraded Collection-Master and want to find out about all the new features? John Currey, Vertican’s Senior Vice President of Technical Services, explains them in his vSquare presentation, "What's New in Collection-Master?". Some of the topics covered: CM-EDI Auto Post All Flavors Payments on Linked Claims Write-Off Buckets Claim Security Other Goodies The video is available now on the Vertican Technologies Vimeo channel free of charge. View Now