Contact Us

Technical Support

To reach our dedicated Client Success team during normal business hours, clients may request a support request ticket through vPortal or use Vertican Support Access (VSA) in their software product.

Severity Level 1 Emergency Support

Saturday/Sunday & Holidays: 9:00 a.m. – 5:00 p.m. (ET)

Clients that have already used a weekend/holiday incident will incur an additional cost.

More information about Severity Levels may be found on the Vertican Help Center located on vPortal: Help Center > Technical Support > Your Expectations > Severity Levels.

Collection-Master & vExchange

1-800-435-7257 ext. 731 (emergency support only)

Q-LawE & Q-Law

1-800-435-7257 ext. 499 (emergency support only)

Business Development
1-800-435-7257, option 2

1-800-435-7257, Ext. 221

Write Us

75 Lane Rd., 4th Floor Suite 406, Fairfield, NJ 07004