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1 04, 2020

New Citibank COVID-19 Disposition Code

By |2020-05-11T12:22:51-04:00April 1st, 2020|Collection-Master, Partners, VT News|0 Comments

Vertican has been informed by Citibank of a new Disposition Code, 220 COVID19, which should be used for any customer who states they have incurred a hardship related to the Coronavirus pandemic. Please map your paperless code to *vX:S992 in the CMvX Matrix [4-2-1-6-6] in order to send this code to Citibank. If you have any questions or concerns, please contact Client Services.

1 04, 2020

Avoid Payment Collection Interruptions

By |2020-04-01T15:56:39-04:00April 1st, 2020|Partners, VT News|0 Comments

The challenges we are facing as a nation are directly impacting the collection industry. For offices unable to operate due to shutdowns caused by COVID-19, our partners, HealPay and PaymentVision are offering solutions at no cost with a quick setup turnaround. Web payment portal and IVR can help business continuity during these difficult times. We are dedicated to making your worklife easier during this unprecedented time. We’ve been talking with clients and users to find out how we can specifically best support your business.

19 03, 2020

Court Closure Tracking with Docketly

By |2020-03-25T17:27:10-04:00March 19th, 2020|Partners, VT News|0 Comments

Jurisdictions are announcing closures daily in response to the COVID-19 outbreak. Docketly, our partnered vendor, tracks court closures in real time. Below, the heat map represents the number of court closures in each state. Over thirty states have announced court closures. Docketly is continuously updating the status of specific courts countrywide. For more updated information, click here. About Docketly: Docketly is an appearance counsel provider, covering simple creditors rights hearings. They are focused on making hearing coverage and your appearance counsel needs the best it can be. Their software, combined with a nationwide network of local collection attorneys, ensures [...]

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