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12 03, 2020

A Message to our Clients About COVID-19

By |2020-03-25T17:27:11-04:00March 12th, 2020|Corporate, VT News|0 Comments

Amid ongoing concerns about the Coronavirus COVID-19, Vertican Technologies is closely monitoring the latest reports from the Centers for Disease Control (CDC) and is prepared to take precautionary measures for the health and safety of our employees and clients. Vertican has had a Remote Workday policy in effect for several years and currently has all employees prepared to work from their homes on a full-time basis should the need arise. This means that there will be no loss of support or service should future events dictate that working from home becomes necessary. We will continue to closely monitor the situation [...]

11 03, 2020

vExchange Dashboard Access

By |2020-03-25T17:27:11-04:00March 11th, 2020|vExchange, VT News|0 Comments

Access to the Account Detail page in the vExchange Dashboard has been temporarily removed. We are highly confident in the accuracy of our vExchange gates report data, but we have identified intermittent issues with data displayed on our Account Detail page. We are in the process of overhauling our data handling processes, focused entirely on data quality. In the meantime, we believe that displaying the Account Detail page could cause unnecessary confusion. Until further notice, this feature has been removed. Click here with further questions.

30 01, 2020

Cap One Implementation Plan Announced

By |2020-03-25T17:27:12-04:00January 30th, 2020|Cap One, Collection-Master, DTP, VT News|0 Comments

Capital One (CapOne) plans to begin sending Omega placements to firms using Collection-Master on or after March 31st. Afterwards, CapOne will ask firms to cease sending NAN files to CapOne and begin sending Omega files. Vertican has proposed a three-step solution that will make this possible. 1) Hybrid Solution - OMEGA in/NAN out will support firms importing Omega placement from CapOne. 2) Full OMEGA Solution - OMEGA in/OMEGA out will be a fully functional Omega interface for all inbound and outbound files with CapOne through Collection-Master. 3) vExchange Solution - will be a full-featured DTP built directly to interface [...]

2 01, 2020

Collection Master: Warning Base Year Is Damaged

By |2020-03-25T17:27:12-04:00January 2nd, 2020|Collection-Master, VT News|0 Comments

Many clients have reported receiving the message "WARNING BASE YEAR IS DAMAGED!!!" when opening Collection-Master. To correct this: 1. Type GO. 2. Press [ENTER] to return to the main menu. 3. Navigate to [1-S-4-8] and change the base year to 1950. If you are unable to make this change, please reach out to support at 1.800.435.7257 or email Client Services with any additional questions.

2 12, 2019

New Feature in Collection-Master

By |2020-03-25T17:27:13-04:00December 2nd, 2019|Collection-Master, VT News|0 Comments

There is a NEW feature in Collection-Master that allows users to check for the latest version available when the program is first opened. This notification is controlled by [4-1-S-3] Policy ADM:CHK FOR UPDATES. For members in that group where the policy is set to “N”, the first person in that group to open Collection-Master each day will receive a message when there is a newer version available. For any questions on how to access this feature, please contact Client Services.

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