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20 05, 2021

Vertican Announces Collaboration with EZ Messenger for Q-LawE Platform

By |2021-05-20T15:24:50-04:00May 20th, 2021|Corporate, Press Releases, VT News|0 Comments

For Immediate Release May 17, 2021 Fairfield, NJ – Vertican Technologies, a global leader in the debt collection software industry, announced today a collaboration with Executive Process, LLC dba EZ Messenger to integrate its EZ Venue platform into the Q-LawE software line . Q-Law has been a leading software solution designed to help with many aspects of practice management for law firms focused on the debt collection industry. As the leading software provider to the sector, Vertican recently released Q-LawE, a full-featured solution that integrates even more of the tasks required by law firms to file and manage cases. [...]

15 04, 2021

Multi-State Collection-Master – The Mastermind Series Video Available

By |2021-04-15T13:51:48-04:00April 15th, 2021|collection- master, Mastermind, Training|0 Comments

The video recording of The Mastermind Series Collection-Master Multi-State training session is now available on Vimeo.  Access the PowerPoint presentation here. If you have any additional questions for the presenter or would like to suggest topics for future training sessions, send us an email. Make yourself a Mastermind!

1 04, 2021

Vertican Technologies Unveils New Streaming Service – VTtv PLUSplus

By |2021-04-15T14:46:37-04:00April 1st, 2021|Press Releases, VT News|0 Comments

FAIRFIELD, N.J. – April 1, 2021. Vertican Technologies, Inc. officially unveils its new streaming service, VTtv PLUSplus, today, announcing that the service will be available at no additional cost for Vertican’s Total Plan clients beginning April 1, before launching nationally on June 31. Vertican will be moving all its existing videos, The Mastermind Series, The vSquare Recordings, and all recordings of Town Halls, as well as Basic and Fundamental training, from Vimeo to VTtv PLUSplus. In addition to these programs, VTtv PLUSplus with feature new and original program starting with Q-LawE-I-E-I-O, a program for kids who want to learn [...]

19 03, 2021

AutoPost Collection-Master – The Mastermind Series Video Available

By |2021-04-15T13:52:04-04:00March 19th, 2021|collection- master, Mastermind, Training|0 Comments

The video recording of The Mastermind Series Collection-Master AutoPost training session is now available on Vimeo.  Access the PowerPoint presentation here. If you have any additional questions for the presenter or would like to suggest topics for future training sessions, send us an email. Make yourself a Mastermind!

15 12, 2020

Important Update to Your Incident Submission Process

By |2020-12-15T17:02:54-05:00December 15th, 2020|Corporate, VT News|0 Comments

We recently sent you an email explaining why Vertican has invested in the comprehensive client relationship management (CRM) platform, Apptivo. This will change the way we track new incidents, so please carefully review the following information. What does this mean when submitting emails to Client Services? When an email is received, it will automatically create an incident in Apptivo and the sender will receive an automated response including the Case Number. This will be represented by a number, such as 123. There will also be a secondary key that will resemble something similar to #A-CS-2658665. This number is required for the automation in Apptivo to [...]

22 09, 2020

Vertican’s Implementation of Apptivo

By |2020-09-23T14:38:08-04:00September 22nd, 2020|Corporate, VT News|0 Comments

Vertican Technology, Inc. is  pleased to announce its recent implementation of Apptivo, a comprehensive client relationship management (CRM) platform. Our top priority has always been our relationship with you and the ability to serve you in the most efficient way. We believe that the services Apptivo provides will help us to improve your experiences with our Clients Services department. Why did Vertican make this investment? We made the significant investment to develop a CRM for several reasons: Holistically and more efficiently track information and incidents Manage billing services through a consolidated platform Easily document and streamline client account details within one system Streamline [...]

15 06, 2020

Programming changes to the Collection-Master CITI3 DTP

By |2020-06-26T14:23:19-04:00June 15th, 2020|Citibank, collection- master, vForum|0 Comments

Vertican has received requests for programming changes to the Collection-Master CITI3 DTP. These changes include: Vendor Placement File Vendor Maintenance File Vendor Inbound File We will program Collection-Master to be compliant with the changes, test with Citi directly, and pass. Thereafter, Vertican will provide your firm with instructions on how to configure Collection-Master so that you are able to quickly pass. We will communicate further details as this action plan is solidified.  

14 04, 2020

Vertican Announces CEO Retirement and Succession Plan

By |2020-05-14T13:51:56-04:00April 14th, 2020|Corporate, Press Releases, VT News|0 Comments

For Immediate Release April 14, 2020 Fairfield, NJ – Vertican Technologies, a global leader in the debt collection software industry, announced today the retirement of founder and chief executive officer, Stevan H. Goldman and promotion of Isaac Goldman. Stevan has been a pioneer of the Accounts Receivable Management (ARM) industry for more than four decades, revolutionizing the way data collection and ethical recoveries are performed. His imprint in the receivables’ world has set the standard by which future advances in technological solutions will follow. “For over 40 years, it has been my great honor to have worked with incredible [...]

1 04, 2020

New Citibank COVID-19 Disposition Code

By |2020-05-11T12:22:51-04:00April 1st, 2020|Collection-Master, Partners, VT News|0 Comments

Vertican has been informed by Citibank of a new Disposition Code, 220 COVID19, which should be used for any customer who states they have incurred a hardship related to the Coronavirus pandemic. Please map your paperless code to *vX:S992 in the CMvX Matrix [4-2-1-6-6] in order to send this code to Citibank. If you have any questions or concerns, please contact Client Services.

1 04, 2020

Avoid Payment Collection Interruptions

By |2020-04-01T15:56:39-04:00April 1st, 2020|Partners, VT News|0 Comments

The challenges we are facing as a nation are directly impacting the collection industry. For offices unable to operate due to shutdowns caused by COVID-19, our partners, HealPay and PaymentVision are offering solutions at no cost with a quick setup turnaround. Web payment portal and IVR can help business continuity during these difficult times. We are dedicated to making your worklife easier during this unprecedented time. We’ve been talking with clients and users to find out how we can specifically best support your business.

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