Town Halls – Vertican

14 10, 2020

Collection-Master Version 9.1D.040

By britbyrnes|2021-06-28T15:50:29-04:00October 14th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Collection-Master Version 9.1D.040

Collection-Master version 9.1D.040 is set to be released this week. Please be aware, additional time is needed to install this new version. This update includes an enhancement to CMvX for specific records to be sent based on a specified date. This enhancement increases the MASTER and DEBTOR tables. The increase to these tables will cause this to run much longer than a routine install. If you have any questions on running the update, please email cssupportemail@vertican.com.

4 09, 2020

Interest Pause in Collection-Master – What You Need to Know (Revised)

By britbyrnes|2021-06-28T15:51:02-04:00September 4th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Interest Pause in Collection-Master – What You Need to Know (Revised)

Since the initial presentation, Vertican has found an issue in the instructions in the Collection-Master Interest Pause Town Hall. It suggested that when building the [3-2] report to pull N46 (Interest Due). However, STORED_INT is meant to be the Total Interest Accrued on the claim. This value then subtracts payments made to interest giving you the Total Interest Due. If interest was paid prior to [2-S-5] Interest Swap program, then the CM EDI instructions to re-activate interest will cause the interest to go negative. In the condition there were no payments to interest prior to the [2-S-5] Interest Swap [...]

4 06, 2020

Report and Report Building in Q-Law(E)

By britbyrnes|2021-06-28T16:35:15-04:00June 4th, 2020|Q- Law, Stimulus, Town Halls, vForum|Comments Off on Report and Report Building in Q-Law(E)

We are closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. The Q-Law (E) Town Hall on Report and Report Building was presented by Michelle Samlaska, Team Lead -Client Services. This Town Hall covered the following: Using the work log report Using the Build Custom List option Processing options Helpful canned reports Understand the Reports and Query canned reports Building your own Reports and Query report Did you attend our Q-Law(E) Town Hall? Let us know your thoughts in [...]

13 05, 2020

Barcode & Document Batch Import in Q-Law(E)

By britbyrnes|2021-06-28T16:36:08-04:00May 13th, 2020|Q- Law, Stimulus, Town Halls, vForum|Comments Off on Barcode & Document Batch Import in Q-Law(E)

We are closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. The Q-Law (E) Town Hall on Barcode and Document Batch Import, was presented by Michelle Samlaska, Team Lead -Client Services, and Katherine Byrum, Business Systems Analyst. This Town Hall covered the following: How barcodes can increase efficiency when scanning documents into accounts Obtaining the instructions to install the Barcode Font and Reader on your workstations Building Barcodes into your processes/documents Using the Barcode Reader/Scan Case documents Implementing barcode [...]

8 05, 2020

Report Generator in Collection-Master

By britbyrnes|2021-06-28T16:36:37-04:00May 8th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Report Generator in Collection-Master

We are closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. The Collection-Master Town Hall on the Report Generator, was presented by Collection-Master Client Service Representatives; Patricia Reyna and James Musso. It covered the following: Creating and Running Reports Excel Formulas Source Filename Automating [3-2] Reports Did you attend our Collection-Master Town Hall? Let us know your thoughts in the comments section below. Access the documentation here and view the recording of the Town Hall here. We will continue to [...]

7 05, 2020

Attorney Meaningful Review (AMR) Module in Q-LawE

By britbyrnes|2021-06-28T16:36:51-04:00May 7th, 2020|Q- Law, Stimulus, Town Halls, vForum|Comments Off on Attorney Meaningful Review (AMR) Module in Q-LawE

We are closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. The Q-LawE Town Hall on the Attorney Meaningful Review (AMR) Module, was presented by Katherine Byrum, Business Systems Analyst. It covered the following: System requirements for the module. Setting up tasks and firm preferences to use with the AMR system. Setting up your AMR Groups Using AMR from the attorney/user's perspective. Reviewing your logs and ourfiles that have gone through the AMR process. Did you attend our Collection-Master [...]

30 04, 2020

Collection Master EDI

By britbyrnes|2021-06-28T16:37:05-04:00April 30th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Collection Master EDI

We've been closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. The Collection-Master Town Hall, Collection Master EDI, was presented by Jim Burd and Izzy Jaber, Business Systems Analyst and Client Services Representative for Collection-Master, respectively. It covered the following: Collection-Master EDI capabilities. Steps on Building CM EDI Records. Sample imports of the Following: 901 Forwarder File 902 Clerk File 115 Debtor Phone 170 Relational data to assign Related Parties and account numbers to claims 185 Claim Tags [...]

22 04, 2020

Flat File Mapping and Vendor Import/Export in Q-Law

By britbyrnes|2021-06-28T16:37:36-04:00April 22nd, 2020|Q- Law, Stimulus, Town Halls, vForum|Comments Off on Flat File Mapping and Vendor Import/Export in Q-Law

We are closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. This Q-Law and Q-LawE Town Hall on Flat File Mapping and Vendor Import/Export was presented by Michelle Samlaska, Team Lead -Client Services. It covered the following: Flat file Decrease the time to open new case placements. Mass import case placements in a matter of minutes, once the mapping is built. Vendor import Saving data entry time Importing data into the accounts that already exist Mass import data from [...]

17 04, 2020

Placing Claims on Hold and Advancing Payment Schedules in Collection-Master

By britbyrnes|2021-06-28T16:38:39-04:00April 17th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Placing Claims on Hold and Advancing Payment Schedules in Collection-Master

We've been closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. This Collection-Master Town Hall, Placing Claims on Hold and Advancing Payment Schedules, was presented by Joe Woodward, Team Lead of Client Services for Collection-Master. It covered the following: In Collection-Master 9.1D.012, a new feature has been added as part of Veritcan's Stimulus package. The new feature is for existing consumer payment schedules and facilitates the following: Push Payment Due Dates Ahead in Bulk Payment Schedule Diary Dates [...]

10 04, 2020

Handling Emergencies in Collection-Master

By britbyrnes|2021-06-28T16:39:12-04:00April 10th, 2020|collection- master, Stimulus, Town Halls, vForum|Comments Off on Handling Emergencies in Collection-Master

We've been closely monitoring how the COVID-19 virus has been impacting our clients and community. Vertican would like to offer some relief to issues the pandemic may have caused to your business. In this Collection-Master Town Hall, Paul Perez and Ryan Douse, discussed how to Handle Emergencies in Collection-Master, Highlights included: Alerts Themes Tags Default Scripts [4-1-4-1] ODBC Utilities for updating claims in mass [1-3-6-5-4] SQL Data File for mass merging [4-3-1 ] Queue Maintenance for updating diaries Did you attend our Collection-Master Town Hall? Let us know your thoughts in the comments section below. Access the presentation here and view the recording of [...]