Click on any of the categories to find more on that topic.
Resurgent Capital Services (RCS) has requested a change to the WOR record in the Servicer Update File (SUF) file. In a future update of Collection-Master, the WOR will report the last consumer document date instead of the last document date. The WOR record had not been changed yet to allow RCS servicing firms time to configure their matrix to identify consumer documents. As of 9.1F.004, the RCS Matrix has been enhanced with a new action code DDOC for Consumer Documents. Setup is required to identify all consumer documents and specify them in the Resurgent Capital Matrix with action DDOC. [...]